As we continue to navigate the COVID-19 health crisis, our top priority remains the health and safety of our clients and co-workers. While we may not physically be in the office, we are as committed as ever to serving you... Learn more

Priority Referral Service (PRS) is not an insurance product, but a reassuring pledge to our referral partners: realtors, bankers and other mortgage originators, title companies, attorneys, auto and boat dealers.

PRS ensures the highest level of assistance for your clients seeking to buy insurance for a home or other property, thanks to a special priority customer service approach that includes:

Priority Quoting—When we receive a referral from you, we will make personal contact the same day and, in most cases, provide an insurance quote and binder within 48 hours of the initial contact. (If special circumstances require more time to provide a quote, we shall clearly communicate this to the client.)

Communication—We’ll strive to make the process of buying insurance as easy as possible for your clients. We’ll take the time to explain the details of homeowners insurance in terms your client can understand, and will keep you informed every step of the way. By always treating your clients as you would wish, our goal is to foster a long lasting, trusting partnership with you and our mutual clients.

Each client you refer can expect the following services:

  • A complete analysis of all insurance needs
  • A customized protection program
  • Selection of the carriers best suited to their situation
  • Prompt delivery of the Insurance Binder to the closing
  • Fair, prompt settlement of claims
  • A periodic review of their insurance coverage
  • Cost-effective insurance solutions

PRS applies to the complete range of personal lines insurance programs that generations of Maine and New Hampshire families have trusted Chalmers to provide:

  • Homeowners, Mobile Homeowners
  • Seasonal & Vacation Homes
  • Apartment & Condominium Unit Owners
  • 1-4 Family Rented Dwellings
  • Automobile
  • Umbrella Liability
  • Boats/Yachts
  • Recreational Vehicles
  • Valuable Property (e.g., fine arts, jewelry, furs, etc.)

We’re confident that PRS will benefit you and your clients. For more information, or to request Priority Referral Service, call us at 800-360-3000 or email Katie Piper, Personal Lines New Business Manager to request more information.




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