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Insurance Is All About the Community
Community | Team Chalmers
By Nina Cutter
November 4, 2019

After recently being awarded as a Best Agency to Work For, Insurance Journal interviewed our President, Steve Cote about the importance of community involvement to the success of Chalmers Insurance Group.

"Understanding the hard work, collaboration and innovative spirit required to reinforce our value to our clients, carrier partners and communities in which we live and serve,” is an ongoing goal for the agency, says Cote."

Cote first joined Chalmers Insurance Group, a fourth-generation, family-owned agency headquartered in western Maine, in 2000 as an account manager. He assumed his current role as President in 2014, finding not only a career at the agency that has spanned nearly 20 years so far, but also a family legacy dating back to 1857.

Indeed, Chalmers has been in business for 160 years. Dottie Chalmers-Cutter, Vice President of Operations, and Jim Chalmers, Vice President of Sales, currently serve on the Leadership Team alongside Cote. They are both part of the fourth generation of family to own the agency, which was recently nominated by its employees and won Insurance Journal’s Best Agency to Work For Bronze award in the East region. Employees nominated the agency by answering questions to an anonymous survey.

Read the entire article on Insurance Journal.

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"Chalmers Insurance is staffed with local people. These are people I see at the grocery store and know by name. I place complete trust in these neighbors to look out for my best interests with Chalmers insurance products or services."
- Tim P.
"The customer service Chalmers provides is outstanding. Imagine calling an insurance agency and feeling better than before you called. I'll never switch."
- Melissa E.
"Your agency takes good care of us with your dedication, love, and care."
- Customer since 2007
"Chalmers Insurance has always had our backs. They are respectful and so pleasant to work with. We are so thankful for having them in our lives!"
- Angelo C.
"Chalmers is always so helpful and always accommodates our requests with professionalism and humor! "
- Robert H.
"The Chalmers Group was super friendly, energetic and somehow made me feel happy about purchasing insurance, something I thought I would never say in my life. They were kind, honest, and more than you could wish for while shopping for something as mundane as insurance. Six out of five stars. "
- Jordan P.
"Chalmers was excellent throughout the process. They improved our coverage and ultimately reduced our premium. My agent communicated where there were differences and prepared a nice comparison of coverage. I was happy to place our coverage with Chalmers. "
- Susan A.
"Chalmers was quick to help me with a problem; my agent was knowledgeable and super supportive. I appreciate the professionalism and sense of humor. Overall, it was a wonderful experience. "
- Jan H.
"Chalmers walked me through everything in detail. They were fast to respond, friendly and knowledgeable."
- Sean G.
"My Chalmers agent was very helpful, knowledgeable, and patient with the process. To sum it up, the only thing better than my Chalmers agent would be two of her. "
- Richard S.
"Chalmers made it super simple and I had coverage before my lunch break was over. I was very satisfied. "
- Geoffrey P.
"My Chalmers agent answered all of my questions, explained insurance jargon to me, and was polite and knowledgeable. "
- Jennifer T.
"I appreciate how friendly the Chalmers Group is when I talk to them. They always have a positive attitude. "
- Amanda H.
"Always available and always kind. Chalmers works to find solutions."
- Elaine C.
"I appreciate being able to talk to an actual person who is both knowledgeable and helpful."
- Duke M.
"Helpful, knowledgeable staff that truly cares and takes the time to make a personal connection!"
- Aaron C.
"My interactions with Chalmers have always been flawless: quick, informative, highly professional. Having my home insured with Chalmers makes me feel good!"
- Client since 2016