Agency Assistant

Agency Assistant

This position is a vital part of our office. The ideal candidate is a professional who is enthusiastic about providing our clients and co-workers with an exceptional first impression on the phone and at the front desk of the agency. Our office is a fast-paced, growing environment that requires dependability, critical thinking, problem solving and tenacity.

The Role of Agency Assistant:

  • As the Agency Assistant, you are the face of the Agency!
  • Answers and directs a high volume of incoming calls
  • Greets all walk-in clients
  • Handles incoming agency mail and packages
  • Takes interest and initiative in clients and co-workers
  • Handles billing responsibilities
  • Maintains and orders all agency supplies
  • Monitors common areas to be sure paper goods, etc. are stocked
  • Takes direction from and supports multiple people
  • Prompt and reliable attendance required

Who You Are:

  • At least two years of experience in a professional environment
  • High School Diploma/Equivalent; college coursework preferred
  • Outstanding interpersonal communication skills
  • Positive attitude and an extraordinary client service orientation
  • A genuine interest in serving and caring for other people
  • Proficient in Microsoft Office Word and Outlook
  • Excellent organizational and time management skills
  • Ability to handle multiple tasks and operate in tight deadlines
  • Excellent phone skills
  • Professional appearance
  • Takes initiative to solve problems
  • Excellent communication skills (written and oral)
  • Professional appearance and attitude

Who We Are

For over 165 years, Chalmers Insurance Group has been a small-town, family owned business that strives to make a positive difference in the lives of others. We believe that personalized insurance is the best insurance. Being part of a growth mindset culture with intentional focus on recognition and appreciation means working and growing alongside knowledgeable, forward-thinking, passionate professionals who love sharing their expertise with clients and each other. To learn more about Chalmers Insurance Group visit

Why You Will Love Working at Chalmers Insurance Group

  • We are a family-owned company and we treat you like part of the Chalmers family!
  • We invest in the infrastructure you’ll need to be supported and successful.
  • We provide products that have a positive impact on our friends, family and neighbors in our community.
  • We work at a sustainable pace which means work/life balance is a real thing here.
  • We believe technology and data can solve hard problems.
  • We believe in exceptional leadership.
  • We offer competitive pay and meaningful opportunities for career development.
  • We have great benefits like company paid medical, life/STD, dental, vision, and a 401k with company match.
  • We care about communities and provide paid volunteer time.
  • We care about employee wellbeing with support for emotional health and financial planning.


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

To read more about this dynamic role, check out this blog post.

This job is located in Bridgton, Maine. To apply, email Jessica at