Agency Assistant

Agency Assistant
Parsonsfield, ME

This position, also known as the Director of First Impressions, is a vital part of our office. The ideal candidate is a professional who is enthusiastic about providing our clients and co-workers with an exceptional first impression on the phone and at the front desk of the agency. Our office is a fast-paced, growing environment that requires dependability, critical thinking, problem solving and tenacity.

Job Duties/Essential Functions

  • Face of the Agency!
  • Answers and directs incoming calls
  • Greets all walk-in clients
  • Handles incoming agency mail and packages
  • Takes interest and initiative in clients and co-workers
  • Handles billing responsibilities
  • Maintains and orders all agency supplies
  • Monitors common areas to be sure paper goods, etc. are stocked
  • Takes direction from and supports multiple people
  • Prompt and reliable attendance required


  • Outstanding interpersonal communication skills
  • Positive attitude and an extraordinary client service orientation
  • A genuine interest in serving and caring for other people
  • Proficient in Microsoft Office Word and Outlook
  • Excellent organizational and time management skills
  • Ability to handle multiple tasks and operate in tight deadlines
  • Excellent phone skills
  • Professional appearance
  • Takes initiative to solve problems
  • Excellent communication skills (written and oral)
  • Professional appearance and attitude

Minimum Experience / Education

  • At least two years of experience in a professional environment
  • High School Diploma/Equivalent; college coursework preferred

To apply, email Jessica Orgo at